Vocabulary

A Managers and executives: UK

1. to head / to head up a department
2. head of IT (= information technology)
3. (management) organigram - a diagram that shows the structure of an organization
4. Boardroom - place where directors conduct their meetings
5. board - all the directors together
6. non-executive directors - outsiders, often directors of other companies with specialist knowledge of the industry or of particular areas
7. head of marketing - marketing director
8. boss - the head of an activity
9. executive - a high-level manager
10. senior executives, top executives, executive directors
11. middle managers
12. CEO - chief executive officer, responsible for the operations of the firm
13. COF - chief operating officer takes care of the day-to-day-running of the company
14. CFO - chief financial officer - finance director has financial authority
15. VPs - vice-presidents - senior managers in charge of particular areas

Management skills

Motivation

• · Empowering employees to take ownership of projects
• · Creating an energetic and highly motivated workplace
• · Showing proper appreciation for employee accomplishments
• · Supporting coworkers who are under stress
• · Providing rewards and incentives for outstanding performance

Integrity, honesty, professionalism

Qualities that exude professionalism on a resume include:

• · Providing exceptional customer service with a professional attitude
• · Identifying diplomatic solutions to workplace issues
• · Exhibiting strong moral values
• · Showing initiative
• · Attending professional development seminars

Communication

• · Drafting clear and concise training materials
• · Maintaining open lines of communication with co-workers
• · Negotiating successfully to resolve employee disputes
• · Encouraging communication among reticent employees
• · Leading efficient meetings that are both productive and sensitive to time constraints

Technical skills

• · Providing customer support Handling data security
• · Generating reports and drafting presentations with Microsoft Office
• · Managing website content, social media accounts, or marketing campaigns
• · Offering technical support to employees and/or customers

Innovation

• · Developing innovative solutions for customers' needs
• · Identifying key shortcomings in manufacturing and drafting solutions to boost production
• · Constructing research models to test new product ideas
• · Generating fresh ideas for timely marketing campaigns
• · Redesigning systems for increased productivity or functionality